Where is my order?

Enter your order number below and we will tell you where your mill is right now. No account, no password, no waiting for a reply.

Your order number looks like us-512568. You will find it in the confirmation email we sent you right after you ordered.

You'll find it in your order confirmation email. No account needed.

What the answers mean

Payment received, production order placed
Your mill is being built by hand in our workshop in Hallein, Austria. Most of our mills are made after you order, so this step takes a little time. You will find the expected timing on the product page and on our Shipping & Delivery Times page.

On its way
Your parcel has left Austria. You will see which carrier is bringing it and, where available, a tracking link.

Completed
The parcel was sent some time ago and should have reached you. If it did not, please tell us.

Still not sure?

Write to info@agrisan.at with your order number, or call us at +43 6245 83282. We answer from Austria, so please allow for the time difference.